TROUBLESHOOTING


Using the Smart Upgrade Log file for troubleshooting
When a Smart Upgrade attempt is made from the IBM® Lotus® Notes® Client using the File - Tools - Notes Smart Upgrade menu option or when Smart Upgrade is initiate due to automatic prompting that occurs in the Notes Client, a Smart Upgrade Tracking file is generated in the following directory for that Smart Upgrade session.
When the file is created is named SmartUpgrade.log, but when the Smart Upgrade session is complete, the file is copied to new log file with a new file name. The information in this file is useful when troubleshooting Smart Upgrade problems. This file is also used by the Smart Upgrade Tracking feature when the feature is enabled. The file name is composed of several variables as shown:
Where The SmartUpgrade.log file is then truncated to zero (0) length until the next Smart Upgrade session.

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