DIRECTORY SERVICES

How naming rules relate to directory search orders
To look up a name that corresponds to a naming rule defined in more than one Directory Assistance document, or to look up a flat name that doesn't have distinguishing parts, directory assistance uses the configured search orders for the directories to decide which directory to use, or which directory to use first.

For example, if the Directory Assistance documents for directory A and directory B are assigned search orders of 2 and 1, respectively, and both documents contain only an all-asterisk rule, then directory assistance searches directory B before directory A.

The Directory Assistance view in the directory assistance database sorts Directory Assistance documents by their specified search order.

If you don't specify a search order, or if you assign the same search order to two directories, directory assistance searches the directories in alphabetical order, according to the value specified in the "Domain name" field of the Directory Assistance document.

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