TROUBLESHOOTING


Checking the server for errors that affect mail
Check for these conditions and correct them, if necessary.

1. Verify that the sending and receiving servers have a certificate in common.

2. Make sure there's enough memory and disk space on the recipient's mail server. Add memory to the server, and/or increase the disk space for swapping. Add disk space to the server.

3. Check for a corrupt mail file. On rare occasions a recipient's mail file may become corrupted. Do one of these:

4. Check for a missing or incorrect Domain setting in the NOTES.INI file. At server startup, the Router sends the message "Mail Router started for domain x" to the console and to the log file. To see if the NOTES.INI file on the sender's and recipient's mail server includes a Domain setting, enter this command at the console:
5. Check for a corrupt MAIL.BOX on the server. Do one of these:
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