1. Start the Administration Process on a server that does not store a replica of the IBM® Lotus® Domino® Directory.

2. Ensure that the Administration Process is set up correctly.

3. If the Administration Process worked successfully in the past but isn't working as expected now, try to isolate what might have changed since it last worked successfully.

4. Check for these conditions and correct them if necessary:

1. The Administration Process (the AdminP task) must be running on all servers. To check this, enter the Show Tasks command at the server console. Enable AdminP on any servers where it isn't already running.
2. An Administration Server must be specified for the Domino Directory. The administration server for the Domino Directory is designated as such during first server setup in the domain.
3. Make sure that you specific an administration server for all databases. Each database must have an administration server specified before a request can be made to the Administration Process.
4. The Domino Directory (NAMES.NSF) and the Administration Requests database (ADMIN4.NSF) must replicate properly between the affected servers. These databases must replicate correctly between the administration server of the Domino Directory and the servers where the databases receiving the updates reside.
5. Each request in the Administration Requests database should have a corresponding response document that shows that the Administration Process has completed the request. Correct any errors indicated by a response document.
6. The Certifier documents must have the correct public key; the public key must match the key in each CERT.ID.

Setting up the Administration Process
Specifying the administration server for the Domino Directory
Specifying an administration server for databases
Administration Process -- Troubleshooting

Glossary