TROUBLESHOOTING

Using Find Note to analyze a document reported in the log file
You can use the Find Note dialog box in the IBM® Lotus® Domino® Administrator to analyze a document reported in the log file. If the log file reports a problem with a document, you can display the properties for the document to help you to troubleshoot the problem. The document can be in a single database or in a database replica. For example, you can use Find Note to review the document properties for a document that cannot replicate.

1. Copy the hexadecimal Note ID (for example, NT201B2) of the reported document from the log file to the Clipboard. Or write down the Note ID. You may also troubleshoot using the UNID, the universal Note ID, a unique identifier used to locate the same document across database replicas.

2. In the Server list, select the server that stores the database containing the reported document.

3. Use the Files tab to select the database that stores the reported document.

4. Choose Tools - Database - Find Note.

5. Select one:

6. Paste or enter the Note ID or UNID from Step 1 into the ID field.

7. Click Find.

8. View the document details and properties in the Fields and Properties fields.

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