Tip To record connection problems in the log, set the Log Options field (in the Trace Connections dialog from the IBM® Lotus® Domino® Administrator) to Full Trace Information.

1. Verify that the passthru server is running Domino 4.x or higher. The destination server can run IBM® Lotus® Notes® 3 or Domino 4.x or higher.

2. Check the Server document to ensure that the server is enabled for passthru. The "Route through field" on the Security tab in the Server document restricts who may use a server as a passthru server. By default, this field is blank, which prevents use of the server as a passthru server. You can also create a new passthru Connection document that names a different server that allows passthru to the destination server.

You can also use the "Access this server" field in the Server document to restrict who can use passthru to access a server. If this field is blank on the destination server, the server does not allow passthru access. Only the users, groups, and servers explicitly named in this field have passthru access. Note that this field does not restrict general access to the server, which is controlled by fields on the Security tab of the Server document.

Related topics

Tracing a network connection
Passthru servers and hunt groups
Troubleshooting the Domino system
Lotus Support

Glossary