Lotus Domino Administrator 8.5 Help - The DAOS catalog cannot be opened. DAOS cannot operate normally.

TROUBLESHOOTING

The DAOS catalog cannot be opened. DAOS cannot operate normally.
This message occurs when Domino cannot access DAOSCAT.NSF, the catalog file it uses to track DAOS references (tickets) and .NSF files (ticket holders). Opening this catalog file is required for DAOS to verify or update .NLO file information, so this error causes DAOS to be disabled on the Domino server. An additional message such as "Disk Not Ready" may provide information on why the catalog could not be opened.

Try the following approaches to allow Domino to open the catalog file.

The server may not have appropriate access to the catalog file in the Domino data directory. Change the access control on the Domino data directory so that the Domino server can open files, and then restart the server.
The Domino data directory may be on a machine or device that is experiencing problems such as hardware failure, network failure (if using a networked or NAS device) or any other similar problem. Check the system logs to see if there are any logged events related to problems with the device. Correct any issues, and then restart the server.

If neither of the conditions above exist, you can cause Domino to recreate a fresh catalog database.

1. Stop the Domino server.

2. Create a backup copy of the DAOSCAT.NSF to send to IBM Technical Support.

3. Delete the catalog file.

4. Restart the server.

5. After Domino has recreated the catalog, use the Tell DAOSMgr Resync command to re-synchronize DAOS references.

Tip

Depending on the number of DAOS references, the Resync command may take time to complete, and is best run at a time when the server is not in active use to avoid compromising performance.

Glossary

Feedback on Help or Product Usability?

Help on Help

All Help Contents

Glossary