TROUBLESHOOTING
"The Web Navigator Retrieval process is not running"
When users try to open a Web page within the database, they will get this message if:
The Web task stopped running or hasn't been started on that server. To resolve this problem, start the Web task on the server the runs the Web Navigator.
The server specified in the InterNotes field in either their current Location document or the Server document for their mail server is not a server running the Web task. To resolve this problem, specify the correct server name.
Related topics
Web Navigator - Problems and error messages
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