TROUBLESHOOTING

Tools for troubleshooting Agent Manager and agents
Whenever an agent won't run, check the Agent Log to see when the agent last ran and whether it completed. For additional information, check the server console or the Miscellaneous events in the log file (LOG.NSF) for messages from the Agent Manager.

Server commands

Use these server commands to troubleshoot agents:


Log file

To enable agent logging in the log file (LOG.NSF), edit the NOTES.INI file to include the Log_AgentManager setting, which specifies whether or not the start of agent execution is recorded in the log file and displayed on the server console. It's important to monitor the server console or log for information from the Agent Manager because error and warning messages generated by the Agent Manager on behalf of the agent, as well as output -- for example, print statements -- generated by a background agent, appear on the console and in the Miscellaneous events view of the log (LOG.NSF).

The Agent Log

The Agent Log is a view in a database that shows the last time an agent ran and describes if the agent completed or not.

1. In the database, choose View - Agents.

2. In the Design view that lists all the agents, choose the agent.

3. Choose Agent - Log.

For more information on the Agent Log, see Domino Designer 8 Help.

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