TROUBLESHOOTING


Administration Process -- Problems and error messages
These errors may appear in the Certification Log or at the server console. Some of these messages require that you correct a particular condition, while others are only status messages.

Administration Process: retrying a request that could not be performed previously because another process was modifying the document.

This message indicates that in processing separate requests, two threads of the Administration Process simultaneously attempted to modify a document in the IBM® Lotus® Domino® Directory. As a result, the Administration Process is retrying one of the requests. This is a status message; no action is required.

Administration Process: Unable to access transfer context information.

This message indicates that the Administration Process can't access global information that is required to execute a specific task. Restart the Administration Process, or, if necessary, restart the server.

Administration Process: Unable to create entry thread.

This message appears when the Administration Process can't create a thread to use to run Administration Process tasks. Restart the Administration Process, or, if necessary, restart the server.

Insufficient memory - Admin's request queue pool is full.

This message indicates that there is currently inadequate memory for the Administration Process. To correct this, restart the server.

No Address book is present on this server; the Admin Process cannot continue without one.

This message appears if you start the Administration Process on a server that doesn't store a replica of the Domino Directory. Create a replica of the Domino Directory on the server, and then start the Administration Process again.

Removing viewname view notes in the Address Book.

This message appears when the Administration Process deletes obsolete monitoring configuration documents from the Domino Directory. This is a status message; no action is required.

Reporter: Could not locate view viewname.

This message appears when the Administration Process can't find obsolete monitoring documents in the IBM® Lotus® Domino® Directory. This is a status message; no action is required.

The Administration Process cannot delete the database databasename at this time because it is in use by someone else; will try again at time.

This message appears as the result of a Delete Unlinked Mail File request. The message indicates that the Administration Process is retrying a request to delete a mail that was initially unavailable because someone was accessing it. This is a status message; no action is required.

The Administration Process could not change or delete the name from the document because another process was modifying it.

This message indicates that, in processing separate delete or rename requests, two threads of the Administration Process attempted to modify the same document in a database. As a result, only one request was processed, and the Administration Process is retrying the other. This is a status message; no action is required.

The Administration Process does not have enough memory to compute the formulas required for request processing.

This message indicates that there is currently inadequate memory for the Administration Process. To correct this, restart the server.

The Administration Process is retrying a name change or deletion from the document.

This message appears as the result of a rename or delete request. It indicates that the Administration Process is retrying a request to rename or delete a name from a document that was initially unavailable because someone was accessing the document. This is a status message; no action is required.

The certificate contained in the note was not issued by the selected certifier.

This message appears if you choose Actions - Recertify Person or Actions - Recertify Server but you don't select the original certifier. If you don't specify the original certifier when you choose this action, you can submit the request, but it isn't posted in the Administration Requests database. To correct this, choose the action again, and select the original certifier.

The replica of the database moved by the Administration Process has not been initialized by the replicator.

This message appears as the result of a Monitor Moved Replica request. It indicates that the Administration Process is waiting for the replicator to initialize the replica at its new location before it deletes the original. This is a status message; no action is required.

The selected certifier isn't an ancestor of the entity to be updated.

This message appears if you attempt to choose Actions - Request Move to new Certifier to move a person to a different hierarchy, but you don't select the original certifier. If you don't specify the original certifier, you can submit the request, but it isn't posted in the Administration Requests database. To correct this, choose Request Move to New Certifier again, and select the original certifier.

The selected certifier isn't the target certifier in the move request.

This message appears if you choose "Actions - Complete move for selected entries" to attempt to complete moving user names to a different hierarchy and the target certifier isn't the one you specified when you originally chose Actions - Rename Person - Request Move to New Certifier. If the target certifier you specified when completing the move is wrong, select the user names in the Name Move Requests view of the Administration Requests database, choose "Actions - Complete move for selected entries" again, and specify the correct target certifier. If you specified the wrong target certifier when you originally chose Actions - Request Move to New Certifier, repeat the action again, and specify the correct target certifier.

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