If you haven't solved your problem after reading through the section that applies to the problem, you may want to search the Lotus Support Services Web site or call Lotus Support Services directly for help with troubleshooting your problem.

Tool	Problems that the tool resolves	How to access the tool
Server log file (LOG.NSF)	All problems	From the Server - Analysis tab in the Domino Administrator
Domino Web server log file (DOMLOG.NSF)	Web server problems	From the Server - Analysis tab in the Domino Administrator
Server's MAIL.BOX	Mail routing problems	From the Messaging - Mail tab in the Domino Administrator
Mail trace	Mail routing problems	From the Messaging - Mail tab in the Domino Administrator
ISpy	Slow mail; server problems	Configured in the Monitoring Configuration database on the Configuration tab in the Domino Administrator
Mail reports	Mail user activity	From the Messaging - Mail tab in the Domino Administrator
Mail tracking	Lost mail	From the Messaging - Tracking Center tab in the Domino Administrator
Mail routing status	Undelivered mail	From the Messaging - Mail tab in the Domino Administrator
Mail routing topology maps	Mail routing problems between servers	From the Messaging - Mail tab in the Domino Administrator
Mail routing events view in the log file (LOG.NSF)	Undelivered mail	From the Messaging - Mail tab in the Domino Administrator
Network trace	Connection problems	In User Preferences. Choose File - Preferences - User Preferences
TCP/IP connection logging	Connection problems	Server console on a server with the setting Log_Connections=1 added to its NOTES.INI file
Replication events in the log file (LOG.NSF)	Replication problems for a particular server	From the Replication tab in the Domino Administrator
Replication history	Replication problems with a specific database	Under Database Properties. Choose File - Application - Properties; or choose File - Replication - History
Replication schedule	Replication problems for a particular server	From the Replication tab in the Domino Administrator
Replication topology maps	Replication problems between servers	From the Replication tab in the Domino Administrator
Monitoring Configuration	Server statistics and events you specifically monitor	Configured from the Configuration tab of the Domino Administrator; view statistics from the Server - Analysis tab in the Domino Administrator
Database analysis	Database problems	From the Files tab in the Domino Administrator
Administration Requests database	Administration Process errors	From the Servers - Analysis tab in the Domino Administrator
Server commands	Various	From the Servers - Status tab in the Domino Administrator

Related topics

Troubleshooting the Domino system

Glossary