TROUBLESHOOTING


Server not responding
The message "Server not responding" may appear when you install a client or try to open any database on a particular server.

1. Check that the IBM® Lotus® Domino® server and the network are running.

2. Check if the server has been renamed or recertified. When a user tries to open a database on a server that has been recertified or renamed, the message "Server not responding" may appear. Users should use the new server name to open the database.

3. Check the Server document for an invalid or nonexistent host name as the IBM® Lotus® Notes® RPC proxy. From the Domino Administrator, click the Configuration tab and open the appropriate Server document. Click the Ports - Proxies tab. A Domino server that is configured to use TCP/IP can't transfer mail or initiate replication with another server in the local domain if the host name is invalid or nonexistent. In addition to "Server not responding, " "No Path Found to Server" and "Proxy Reports that the Connection Request Failed" messages may appear.


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